Hotel Ambassador
손님 리뷰
The staff were extremely accommodating and kind. We decided to visit Switzerland on a whim as we were traveling from Paris to Rome to visit some filming locations for the KDrama 'Crash Landing on You' and the concierge at the hotel helped us tremendously in figuring out how to get around the Country last minute.
Reyes
2024년 7월
The hotel is in a comfortable location, close to the city centre. There is a tram stop in front of the hotel with trams running every 5-10 minutes. Hotel staff offer to download Bern travel app, that covers the cost of travel in Bern for two days. Amazing and very helpful! A family room that we stayed in had two separate rooms and two bathrooms, beds were comfy, rooms had air conditioning. We greatly enjoyed the swimming pool, sauna and lounging in the spa area of the hotel. Hotel staff were friendly and very helpful, with a smile on their face.
Vilma
2024년 8월
Very friendly staff. Front desk team were excellent and really helpful. Rooms were clean and beds comfortable. Tram to go to the city center is just around the corner. From the room you can see fantastic view of the city, including the magnificent city hall.
Surapati
2024년 10월
Everything was excellent in this hotel. But the main positive was the STAFF STAFF STAFF STAFF. All the staff help us, and they were very friendly. If you ask for anything, the answer is ok and one of the reception staff will bring your request to your room in few seconds. The hotel is very clean and in excellent location.
Dr
2024년 4월
Great location, free parking, tram stop just nearby, clean and comfortable rooms, great spa with a pool.
Olga
2024년 10월
Friendly staff, clean and nice rooms, and as a family we specially appreciated getting two communicating rooms! We also enjoyed the travel voucher for public transportation, which was a perfect fit with the "tram" line stopping just in front of the hotel and leading you to the center of Bern in no time.
Pharbi
2023년 4월
Excellent location just outside the city center of Bern easily accessible by tram. Nice view on Gurten mountain and very clean room full of toiletries and a mini bar. The staff are very friendly and helpful, they provide us with maps and free tickets for the city center. They also helped in giving us a phone charger that we forgot. It's worth mentioning that there's a parking space available for the guests free of charge.
Fede2379
2023년 9월
there wasn’t any annoying thing about it.
Geev
2022년 11월
staff very welcoming and attentive. They took the time to provide detailed information and recommendations. Following a misunderstanding, they immediately responded to our request and changed our room. Nice sauna.
Pascal
2025년 3월
All of our stay exceeded expectations. From the friendly staff at check in to the lovely dinner served to us late at night (we arrived off the eurail late so got to the hotel right as dining was closing but they happily accommodated my kids and I at the restaurant). The third bed was made up for my son upon arrival and the room was spotless. The pool and gym were a bonus. Much appreciated this lovely stay!
Aimee
2023년 9월
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